This policy explains what Quality Safe & Lock Co. Inc. collects through
this website, why, and what you can ask us to do about it. It covers this
website only — not what happens when you call us or when a technician
attends a job.
What we collect
When you use a form on this site. The contact forms ask for your
name, phone number, email address and a description of what you need. We
use those details to reply to you and to arrange the work. Nothing more.
When you simply browse. Our analytics record the pages you visit,
roughly where in the world you are, the type of device and browser you
use, and how you arrived — for example from a search engine. This is
collected in aggregate to tell us which pages are useful. We do not use it
to identify you personally.
The tools we use
This site uses Google Analytics 4 and Google Tag Manager,
both provided by Google. They set cookies in your browser and send usage
data to Google, which may process it outside your country. Google's own
handling of that data is described in its
privacy policy.
You can opt out of Google Analytics entirely using
Google's browser add-on,
or block cookies in your browser settings. The site works normally either way.
What we do not do
- We do not sell your information, and we do not rent or trade it.
- We do not share it with advertisers.
- We do not take payment through this website, so no card details are
collected here.
- We do not knowingly collect information from children.
Who else sees it
Enquiries you send us are handled by our own staff. The services that
make the website work — our web host, our email provider and Google
Analytics — necessarily process data on our behalf. We may also disclose
information where the law requires it.
How long we keep it
Enquiries are kept for as long as we need them to serve you and to keep
proper business records. Analytics data is retained on Google's standard
schedule. Ask us to delete your enquiry and we will, unless we are
required to keep it.
Your choices
You can ask us what we hold about you, ask us to correct it, or ask us
to delete it. Call (901) 795-0032 or use the
contact form and say what you would like done. Depending on where you
live you may have further rights under local law, and we will honour
those.
Security
This site is served over an encrypted connection (HTTPS). No website can
promise perfect security, but we take reasonable steps to protect what you
send us.
Changes
If this policy changes we will update the date at the top of this page.
Contact us
Quality Safe & Lock Co. Inc.
2001 Winchester Rd., Memphis, TN 38116
(901) 795-0032
Serving the Mid-South